SERVICES

At Real Performance Machinery (RPM), our goal is to provide first class mechanical and electrical service to the sawmill industry. We have extensive experience and diverse technical engineering disciplines that allow us to offer added value to our customers. Investing in RPM Service allows our customers to achieve their goals and get the most return on their investments. RPM has the most qualified team in the industry to help you keep your equipment running at peak performance. We offer flexible service contracts customized around each customer and the individual needs of each mill and their teams.

Customer Service Support

Our product and service support team has decades of sawmill experience and knowledge of new & existing technologies. It is our mission to provide our customers the industry’s most reliable and trustworthy customer support. We provide the following support to our customers before, during and after the sale:

  • Mechanical & Controls On-Call Service
  • Customer Designed Service Contracts
  • Mechanical & Electrical Replacement Parts
  • Technical Consultation & Training
  • Precision Laser Alignments
  • Machinery Maintenance & Upgrades
  • Existing Equipment Conversions (Press Rolls)
  • Remote Support
Technical Consultations

At RPM, our team utilizes decades of experience and knowledge of new technologies in providing our customers the industry’s most trusted and valued advisement and consultation.

Installations & Commisioning

Our product designs incorporate thoughtful consideration of mill down-time during capital equipment installations and commissioning. Our designs intentionally fit into most existing gang lines to minimize or eliminate costly moves and facility modifications. All equipment comes to the site pre-wired and factory tested. Our installation and commissioning teams are the best in the industry and get our customer’s mills back up and running in order to maximize their return on their investment.

Precision Alignments – Laser

Our certified laser alignment professionals can provide machinery alignments to optimize your equipment quality and performance. 

Mechanical & Electrical Design

As a world class manufacturer, RPM designs its own primary and secondary breakdown products offered to the sawmill industry. We also design specialty machinery and equipment from large scale capital projects to small scale ancillary equipment used in wood production.